Meet Tracy
Director - Southern Downs Region
New Day Recovery Coaching provides NDIS Level 2 Support Coordination, Psychosocial Recovery Coaching for planned and self-managed participants, and counselling for long-term unemployed clients. We are dedicated to a person-centered approach, focusing on the holistic well-being of individuals. Tracy holds a diploma in counselling and has over 30 years of experience in the care industry, coupled with personal experience in mental health recovery. Our aim is to guide and support individuals in their recovery journey, drawing from both professional expertise and lived experience.
Welcome Yvette
South Burnett Region
Now Taking Clients in the South Burnett Region. We are excited to welcome Yvette Gunton to our team at New Day Recovery Coaching, based in Kingaroy. Yvette is now taking clients for: ✔ Psychosocial Recovery Coaching ✔ Level 2 Support Coordination; and ✔ Mental Health Support
Our Values
Hope
We believe in second chances and new beginnings - change is possible, one day at a time.
Authenticity
We show up as real people with lived experience. You don’t need to put on a mask here.
Integrity
We do what we say we’ll do - with honesty, heart, and consistency.
Belonging
Everyone deserves a space where they feel safe, seen, and at home - no judgement, no red tape.
Proactive Support
We don’t wait for crisis. We listen, we act early, and we help you move forward with practical care.
How we have helped
Counselling & Holistic Support
"I came to New Day Recovery Coaching during a very difficult time in my life. The counselling sessions gave me a safe space to talk openly, while the practical support with my NDIS plan meant I didn’t have to face things alone. The holistic approach – supporting my emotional wellbeing, building my independence, and helping me connect with services – has been life-changing. I feel seen, supported, and stronger than ever."
- WG
"Before working with New Day Recovery Coaching, I often felt overwhelmed trying to make sense of my NDIS plan. Tracy guided me through every step, explaining things clearly and making sure I had the right supports in place. She has helped me link with providers I trust and feel comfortable with, and I finally feel like I have choice and control over my supports. Having someone so reliable and understanding has lifted a huge weight off my shoulders."
- JC
Psychosocial Recovery Coaching "Living with mental health challenges, I used to struggle to set goals or believe I could make changes in my life. Through psychosocial recovery coaching, I have been supported to build routines, connect with my community, and develop confidence in managing daily challenges. Tracy really listens and celebrates my small wins, which has given me the courage to keep moving forward. I feel hopeful about my future again."
- AC
Inspiration for Your Recovery Journey
